We’re passionate about helping you lead a meaningful and rewarding life

We recognize that elderly and frail individuals are not all the same—each person has unique needs, preferences, and beliefs. Our Personal Support Workers are trained in a wide range of skills, allowing them to provide personalised and holistic care and support that respects each client's individuality and promotes their comfort, dignity, and well-being.

Below are list of services that we offer. As we grow, we look forward to working with our cleints to add new services in the future to provide even more comprehensive and specialised care options to better serve them.

Services we offer

We offer a wide variety of services, some of which include:

  • Personal care = help with dressing, bathing, toileting

  • Meal planning and preparation = grocery shopping, ensuring patient’s are having their meals regularly, helping with feeding

  • Light household duties = cleaning, laundry and washing dishes

  • Transport = escorting clients to appointments and social events

  • Medication administration = collecting prescription medication, administering medication and ensuring complaince

  • Collecting specimens = collecting lab specimens and dropping them off a laboratories in a timely manner

  • Preventing and monitoring bed sores = performing regular skin checks, regular re-positioning, attending to skin care and hygiene and escalating if there are concerns about poor wound healing or infection

  • Companionship and checking in = engaging in Conversation, Offering a Consistent Presence, providing emotional support

  • Preventing and monitoring for falls = supervising and assisting with mobility, ensuring a safe environment, ensuring proper footwear

  • Ensuring regular exercise = assisting with exercise programmes - especially those that would be recommended by healthcare professionals e.g. physiotherapist

  • Dementia and Alzheimer’s Care = our personal support workers (PSWs)are trained to manage these patients with patience and gentle communication

  • Incontinence Care = our PSWs are trained in changing incontinence products and maintaining skin care and hygiene in a manner that preserves dignity and comfort

  • Observations and reporting = observing and reporting any changes which may indicate the need to escalate to family members/patient’s physicians

Our unique feature

We understand the importance of regular communication and follow ups with physicians for elderly and frail individuals. We also understand that attending appointments can be challenging for various reasons. We want to help mitigate this issue by facilitating virtual appointments where possible.

How does it work:

  1. We will help set up a virtual appointment time with patient’s physician on an approved and secure virtual appointment platform

  2. One of our PSWs will help facilitate the appointment with an ipad which we will provide

  3. Patient and family members can participate in the virtual appointment from the comfort of the patient’s home

Benefits of virtual appointments:

  • Appointments from the comfort of the patient’s home without the need for transport

  • Physicians get a idea of the patient’s home environment which can provide an insight into how they are coping at home

  • Family members and PSWs can take part in the call if needed

  • PSWs can be there to take notes and help action any tasks e.g. booking blood test appointments, collecting lab specimens etc.